Returns & Exchanges
At Mott & Bow, we want you to find your perfect fit. If you are not completely satisfied with your purchase, we offer free returns and exchanges within 30 days of delivery for all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, we will provide a prepaid UPS shipping label via email for you to print at home.
- 3.Package Your Items
Place the items in their original packaging, attach the prepaid shipping label to the outside of the box, and drop it off at any authorized UPS location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.
